Context infrastructure for sales agents.

Resolve pricing, feature, and customer data conflicts in real-time.

How Sales Agents Use Meridian

When your SDR bot hits conflicting pricing or feature data, we determine which is correct by tracking causality and provenance.

Resolve Pricing Conflicts

Your SDR agent finds $10K/year in CRM but $12K/year in the latest sales deck. We determine which is current based on who changed it, when, and what communication preceded it.

Example

"Agent query: 'What's the pricing for Enterprise plan?' CRM shows $10K, deck shows $12K"

Result: We return: '$12K — updated by Sales Ops after Q4 pricing review. CRM is stale.' Agent proceeds with confidence.

Detect Feature Availability Conflicts

Prevent your sales agents from promising features that don't exist or are delayed. We track engineering roadmaps, product docs, and internal comms to resolve conflicts.

Example

"Agent about to mention SSO. Product doc says 'available', but eng Slack shows 2-month delay"

Result: We flag: 'SSO delayed to Q3 per eng team on 2/15. Don't promise for Q2 deals.' Escalations prevented.

Resolve Customer Data Conflicts

Your agent finds conflicting customer information across CRM, support tickets, and communication history. We determine which is accurate with full provenance.

Example

"Customer record shows 100 seats in CRM, but procurement email confirms 150 seats"

Result: We return: '150 seats — from procurement email after contract amendment on 1/20. CRM not updated yet.'

Track Commitment Lineage

When your agent references past promises, we provide the full causal chain: who said what, in which conversation, and what decisions followed.

Example

"Agent needs to reference API rate limit commitment from 6 months ago"

Result: We return: '1000 req/min committed by Solutions Architect in Acme Corp call on 8/12, confirmed via follow-up email.'

The Sales Agent Problem

Standard RAG

  • Returns conflicting pricing from CRM and sales decks
  • Can't determine which feature availability doc is current
  • No provenance for customer commitments
  • Agent hallucinates when context is unclear

With Meridian

  • Deterministic conflict resolution with full causality
  • Track WHO changed WHAT and WHY across all systems
  • Complete audit trail for every agent response
  • Agents operate with confidence, not guesses